8 \ Six Sigma (4 ECTS)

8 \ Six Sigma (4 ECTS)

  • Six-Sigma. A methodology with enormous potential
  • The Voice of the Process (VOP)
  • Process stability
  • Voice of the Customer (VOC)
  • Process capacity
  • The Voice of the Business (VOB)
  • Discovering opportunities for improvement in the Operating Account
  • The Voice of the Employee (VOE)
  • Management of improvement suggestions
  • Management of improvement projects with Six-Sigma methodology
  • The Six-Sigma team
  • The Define phase
  • Management of improvement projects with Six-Sigma methodology
  • The Measure phase
  • Management of improvement projects with Six-Sigma methodology
  • The Analyze phase
  • Management of improvement projects with Six-Sigma methodology
  • The Upgrade phase
  • Management of improvement projects with Six-Sigma methodology
  • The Control phase
  • Success stories

9 \ Certifiable and excellent management systems (4 ECTS)

  • Quality management: ISO 9001 (I)
  • Quality management: ISO 9001 (II)
  • Environmental management: ISO 14001
  • OSHAS 18001
  • ISO 19011 Guidelines for auditing management systems (I)
  • ISO 19011 Guidelines for auditing management systems (II)

10 \ Leadership and talent management (4 ECTS)

  • Company, Organization and Human Resources
  • Human Resources management in the company
  • Personal and professional leadership
  • Knowledge Management and Talent Management
  • Training as a key element in the growth of the company
  • Coaching, mentoring and counseling

11 \ Financial management (4 ECTS)

  • fundamental concepts
  • Rents
  • Financial operations
  • Loans
  • Financing decisions
  • Investment decisions

12 \ Business intelligence applied to the company (4 ECTS)

  • Introduction to business software
  • ERP and Information systems
  • Getting started with QlikView
  • Digging deeper into QlikView
  • Installation and introduction of ERP Microsoft Dynamics NAV
  • Working with Microsoft Dynamics NAV

13 \ Project Management (4 ECTS)

  • Conceptual framework of project management
  • Standards and knowledge areas of project management
  • Project integration and scope management
  • Project time, quality and cost management
  • HR and communications management
  • Project procurement and risk management

14 \ Final project (12 ECTS)

At the end of the study of the contents, a  final Master’s project will be carried out .

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