The Goals of Organizational Behavior

The emphasis will be on employee productivity, reduce absenteeism, and turnover Organizational citizenship a fourth type of behavior becoming important in determining employe

performance

Attitudes are evaluative statements-favorable or unfavorable–concerning objects, peuple, or events An attitude is made-up of three components cognition, affect, and behavior

The cognitive component consists of a person’s beliefs, opinions, knowledge, and information held by a person

The affective component of an attitude is the

emotional, or feeling, segment of an attitude

The behavioral component of an attitude

refers to an intention to behave in a certain
The three most important job related artinades are job satisfaction, job involvement, and organizational commitment

Behavioral-doing

Contribution of OB to effectiveness of

Organization: Wouldn’t a Manager’s job be easer if he or she could explain and predict behavi? This is the focus of

organizational behavior (OB), the study of the actions of people at work. The goal of Ol is to explain and

predict behavior of employees at work,

OB focuses on both individual behavior and group behavior Managers must understand behavior in both the formal and informal components of an organization Managers are

Understand organizational events

particularly concerned with three types of employee behaviors: productivity, absenteeism, and turnover A fourth rype of behavior, organizational citizenship, is emerging as a vital
organizational events

Managers must also be attentive to employee attitudes Annudes are value statements, either

favorable or unfavorable, conceming people, events, or objects. Attitudes of special interest to managers pertain to those related to job satisfaction, job involvement, and organizational crimmiment. Can you think of way in whah pa prend un ((values) have impact on your behavior at work?

Sometimes an individual experiences an inconsistency between two mure ammudes or between behavi and attrutles. Are happy workers productive workers? The answer to this quesuan is not as simple as it might appear. Review the relationship between employee happiness and productivity and see what you think. Many researchers now believe that managers should direct their attention primarily to what might help employees become more productive

Five specific personality traits have proven most powerful in explaining individual behavir in organizations. There are locus of control, Machiavellians, self esteem, self monitoring and risk propensity Review these traits so you can be prepared to predict practical work related behaviors Sometimes different people will hear or witnesses the same situations yes interpret them differently. This happens because of differences in perception Perception is the Dfa Ho process of ganizing and interpreting sentory impressions in order to give meaning to the environment Managers need to recognize that employees react to perecpnons, not to reality (if there n such a thing as “reality”) Thus, managers must pay